Introduction

This document will inform you about how and why we use cookies. We will also tell you which cookies we use and some information about third parties which also place cookies on our website. 

What is a cookie?

Cookies are small text files that are stored on your device and which let us make your experience better and more efficient. They allow us to recognize your device and browser, and store information which we deem of importance for the improvement of our services. 

Types of cookies

Session Cookies and Persistent Cookies

• Session cookies are stored temporarily on the memory of your devices while you are visiting the website and are erased once you close your browser.
• Persistent Cookies are stored for a predetermined amount of time, which varies from cookie to cookie. It is longer than the session cookies; however they also expire after some months. They aid us to understand whether you have previously visited our website or similar sites in the past. 

First Party and Third Party Cookies

• First Party cookies are set directly by the website or by any of the subdomains of the website. 
• Third Party cookies are set by websites not managed by us, such as our subprocessores or other technology partners.

How do we use cookies? 

• options for logging in that will authenticate you on the website, keep your login session active, and remember how you prefer to store your login information;
• tabbed information that keeps track of the tab or specific part of the website you are looking at;
• regional content to deliver material specific to a region and keep track of time zone settings;
• language preferences to choose and remember the language in which material is shown;
• the capability of the device to deliver various content depending on the browser device being used;

What cookies do we use?

Essential cookies

We may store cookies on your device if they are necessary to enable us to offer and provide our services. They are also required for you to navigate through the website and web application and benefit from all the available functions. These cookies cannot be switched off and are set for very basic options on the website, such as logging in, forms and set preferences such as timezone or languages. 

Analytical cookies

These cookies are placed to aid us in understanding how you interact with the available options on the website, which parts you use the most, and how you engage with our services. This helps us create statistics of usage and the amount of time you spend on the website. These statistics will ultimately help us to improve our website and any services we offer on it. 

Functional Cookies

These cookies are placed by us to help us to provide you with better functionality of the website and our services and to make them more personalised to you. They can also be placed by third-party providers you specifically consent to when you accept this cookie policy. You may block these cookies, but if you do, parts of the website may not function the way we intended.

How to disable cookies

The cookie consent tool can be utilised to customise your cookie preferences. The tool will record when you have consented to our cookie policy and will ask for consent periodically to ensure users stay up-to-date with changes to our cookie and privacy policies. The consent tool specifically controls the cookies set by using the website. Essential cookies cannot be disabled.

You may stop or restrict the placement of cookies and other tracking technologies, such as pixel tags. You do this by blocking them on your device or by removing them and adjusting preferences on your browser. This may vary from device to device and from browser to browser. 

Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:

• Chrome
• Safari
• Edge
• Firefox
• Opera

Once you block cookies on your browser, parts of the website may become unavailable to you or may otherwise not function properly. 

Performance and Statistical Cookies used

Personal Information 

We may obtain personal information about you through our use of cookies. Such personal information will generally include:

Example:- Name, Email address, Telephone number 

Any personal information collected via the use of cookies will only be obtained in accordance with our privacy policy documents.

Changes to this Policy

Clubspark Group Ltd reserves the right to change this policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website, and you are deemed to have accepted the terms of the cookie policy on your first use of the website following the alterations.

Contact Us

In the event that you have any questions regarding this policy or our use of cookies, you should contact us as follows:

Clubspark Group Ltd

by e-mail: gdpr@clubspark.com

by post: Tintagel House, 92 Albert Embankment, London SE1 7YT

Updated February 2024